Refund & Return Policy
We want you to feel empowered and confident with every order. If something doesn’t resonate, we’re here to make it right—with clarity and care.
🔁 Return Eligibility
You may request a return within 14 days of receiving your item. To qualify:
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Items must be unused, unworn, and in original packaging
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Tags and protective elements must remain attached
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Items must not be from final-sale or intimate categories (e.g., lingerie)
📦 How to Request a Return
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Email us at [your email] with:
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Your order number
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The item(s) you’d like to return
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Reason for return (optional, but helpful)
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Once approved, we’ll provide the supplier’s return address and next steps.
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Ship the item back within 14 days of receiving the return instructions.
🚚 Return Shipping
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Return shipping costs are the customer’s responsibility, unless the item was incorrect or damaged
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We recommend using a trackable shipping method
💳 Refunds
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Once the item is received and verified by our supplier, we’ll process your refund
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Refunds are issued to your original payment method
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Please allow 7–10 business days for the refund to reflect
⚠️ Damaged or Incorrect Items
If your item arrives damaged or is not what you ordered:
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Notify us within 48 hours of delivery
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Include clear photos of the issue in your email
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We will work with the supplier to resolve the issue quickly and fairly
🧾 Important Notes
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Items returned without prior approval cannot be refunded
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If your return is denied due to condition or late arrival, the item will not be refunded
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Service and transaction fees may not be refundable if return terms were violated
For any questions, contact us directly at hello@girlsbestselected.com—we’re here to help.